For all returns please get in touch directly with Chevron Chocolate Company by emailing us at info@chevronchocolate.com. We will respond to your enquiry with the next steps and instructions on how to return your item.
Returns policy
If any products are damaged please let us know by emailing us at info@chevronchocolate.com
All items can be returned within 14 days of purchase.
The original postage cost and all further costs incurred by Chevron Chocolate Company are non refundable. Postage back to us shall be covered at your own cost. We advise you use a “Proof of postage” service.
All refunds are made at our discretion. We require all returns to be send back unused, unopened and in its original packaging.
Chevron Hot Chocolate is crafted with real chocolate flakes, not powder, offering a rich, authentic taste. Our luxurious blends combine indulgent flavours with the finest ingredients, creating a truly decadent hot chocolate experience.
Simply add our real chocolate flakes to warm milk and stir until melted. For an extra treat, add whipped cream or marshmallows. Detailed instructions are included on each packet.
Yes! We offer a range of delicious flavours, from classic Rich and Dark to exciting options like Black Forest, Mint, and Salted Caramel. There’s something for every taste!
We offer a variety of flavours, some of which are dairy-free and suitable for vegans. Please check the ingredients list on individual products for allergen information.
Absolutely! We offer wholesale options for businesses. Contact us directly or visit our wholesale page to register and access exclusive pricing.
Store your Chevron Hot Chocolate in a cool, dry place, away from direct sunlight, to preserve its flavour and quality.
While most of our flavours are gluten-free, please refer to the specific packaging or product details for allergen information.
No, sorry, we do not ship Chevron Hot Chocolate to international destinations.
Of course! Chevron Hot Chocolate makes the perfect gift. We offer gift packaging options, and you can even send it directly to your recipient with a personal message.